Audi Service

  • Soon after Glenn Gribble commenced Hornsby Eastside Automotives in the late 1970’s / early 1980’s I had all my cars and my wife’s cars serviced by him. When Glenn sold his business to Nigel Hook (who rebadged it Autohaus Northshore) I was sceptical that another mechanic could be as good as him. However, immediately after my first service I could see by the professionalism that the business had gone from simple car servicing to a fully blown vehicle engineering business. This has been borne out by the ability of Nigel and his crew to solve all the complexities of modern vehicles, of every different make and type, which now have multi computers controlling every activity performed by the vehicle and which change continually. Nigel services my wife’s Mazda, my two daughter’s Mazda’s and my mother-in-law’s Hyundai with the same care and attention as he services my Audi A6-4F LE MANS TDI QUATTRO sedan. While my daughters live at Newtown and Cremorne, they will always travel to Hornsby to have their cars serviced at Autohaus Northshore.

    Russell Byrne
    Audi Owner
  • I recently took my car for a service to an Audi dealer and they said I needed all my brakes replaced and it was going to cost me just over $1,800. The car has only done 45,000km so I was shocked at the amount but the dealer claimed this was normal. I did a Google search to find an alternative and found Autohaus Northshore in Hornsby. I found them incredibly helpful and efficient. They supplied me with a quote on the phone and it was less than $1,000. They assured me all the parts they used were comparable to original parts and carried the same warranty. They worked on my car while I was up the road at Westfield Shopping Centre, which was very convenient for me. I'm very happy and will use them again in future.

    Sylvia
    Audi Owner
  • “The team at Autohaus have serviced & repaired my Audi over the last 5 years. They have an honest professional approach to your motor vehicle repairs/service with very competitive market pricing. From my experience with Autohaus they are very knowledgeable from the customer service team thru to the mechanic team. Nothing is ever difficult in with dealing with Autohaus. They will advise you on future work that maybe required & always advise you of any unforeseen repairs that may require immediate attention for you & your families safety. I wouldn’t take my car anywhere else for service & repairs based on my experience with the Autohaus team. Thanks again to the team at Autohaus for keeping me in a safe& reliable vehicle on the road”

    Nick Penprase
    Audi Owner

Enquire about Our Audi Specialised Service

    Our Audi Service

    Autohaus Northshore can provide you with the expert technical advise you need for the repair and servicing of your Audi vehicle. We are a boutique independent European car workshop in Hornsby, servicing Sydney’s Audi customers in the Northshore, Northern Districts and Hills District. For advice on the performance of your Audi call Nigel Hook at Autohaus Northshore: (02) 9987 1522 or (02) 9987 1522.

    We are an award-winning, independent European car workshop, offering European quality repairs and servicing to our customers in the Northshore, Northern Districts and Hills District.

    We Are Your Best Alternative to Dealers

    In comparison to dealers, Autohaus Northshore can save you up to 30% on the service and repair bill of your Audi . Allow us to explain how.

    Audi Service Schedule

    Expertise in Audi vehicles

    At Autohaus Northshore, we have the factory VAG diagnostic equipment necessary for the correct diagnosis and vehicle computer re-setting. For example, in most late model Audi vehicles, this equipment is essential in re-setting your car’s computers, including service reminders.

    You can trust the fully trained technicians at Autohaus Northshore for all your Audi repairs in Sydney. The company was established in 1999 and has grown exponentially since then – a vote of confidence from satisfied customers. In addition, the company has just been voted Business Achiever of the Year in Motoring Services.

    Nigel Hook, owner/manager of Autohaus Northshore, has over 24 years’ technical experience in European cars, both in Australia and abroad in USA and UK. His analytical approach and 24 years’ technical experience are working for you on your Audi , every day.

    On the workshop floor, we have our award-winning employee and foreman. He runs a tight ship, leading a young, dynamic team of technicians, who like him, are passionate about Audi cars.

    At Autohaus Northshore, we can offer you performance suspension upgrades to enhance your Audi vehicle’s handling, using a combination of shock absorbers, suspension springs and sway bars. This upgrade will improve your Audi car’s road handling and enhance driver experience.

    Maintenance Reduces Unexpected Expenses in Audi Vehicles

    In order to maintain your Audi at optimal performance and minimize unexpected expensive repairs down the track, we can examine your Audi and identify any additional repairs and servicing that will protect your valuable investment. We also carry out a safety inspection at this time.

    We comply with manufacturer’s log book servicing for your Audi. In some circumstances, however, it is unnecessary to perform all the recommended servicing items. In these instances, we will explain to you in detail what is recommended, what repairs or replacements we have identified and provide you with the information so YOU can make the choice. For example, the manufacturer may recommend that coolant and brake fluid be replaced “at periodic times”. We have the equipment to test these fluids and gauge whether they do in fact, require replacement. All servicing is carried out to the highest standard and fully documented. Service documents and records are kept for each car on our database. Your Peace of Mind

    We use the latest high-tech equipment and OEM parts (Original Equipment Manufacturer’s parts) on all repairs and service to give you total peace of mind when it comes to quality and reliability. In addition, as a Audi service customer you are entitled to a risk-free 12 month guarantee on all replacement parts.

    We aim to please because our goal is to build long-term relationships with our Audi customers. We listen and advise you on options you can take to maintain, repair and service your Audi , when it suits you. Your authorisation is required before any work proceeds on your Audi and we provide you with progress reports along the way to avoid any nasty surprises. Your invoice will reflect your quote fairly.

    Snapshot of the Audi Service Schedule

    The Audi, Volkswagen and Skoda service schedules are the same, as they share the same mechanical and chassis platforms. They work on mileage and time with set criteria; below is a snapshot of the manufacturer’s approach.

    Will not void or affect your warranty.

    Time & Mileage Schedule

    • 15,000 km or 1 year (minor service)
    • 30,000 km or 2 years (intermediate service)
    • 45,000 km or 3 years (minor service)
    • 60,000 km or 4 years (first major service)
    • 75,000 km or 5 years (minor service)
    • 90,000 km or 6 years (intermediate service)
    • 105,000 km or 7 years (minor service)
    • 120,000 km or 8 years (second major service)

    Scope of Work

    • Basic service and air filter replacement
    • Brake fluid replacement is schedules every two years
    • Major service. All filters and spark plugs to be replaced as well as a transmission service.
    • Major service. Air and cabin filters to be replaced. Platinum-tipped spark plugs are to be replaced, depending on models.
    • Major service. Depending on models, this service generally requires all filters and spark plugs to be replaced as well as a transmission service. The key component of this service is the *timing belt replacement, which includes replacement of the timing belt, all pulleys and water pump replacement.

    *Timing/toothed belts: There are some variations to this depending on the model. Some later model Volkswagen engines do not have camshaft belts but they have toothed belts for the fuel pump and other auxiliary pumps. These are changed at 120,000km. Engines with timing chains have no set replacement interval.

    • We can provide you with genuine Audi, Volkswagen (VW) or Skoda parts or offer OEM parts (Original Manufacturers Equipment) under warranty, at competitive prices. Unlike dealers, we are not restricted to one supplier, which provides you with flexibility, choice and value for money. All new parts replaced carry a twelve-months/20,000km warranty.
    • At Autohaus Northshore, we use FUCHS lubricants which comply with the manufacturer’s recommendations. Due to the high quality of the FUCHs products, they are often used by leading manufacturers as original equipment.
    • As part of our Audi, Volkswagen (VW) or Skoda servicing criteria, we use specific diagnostic equipment to reset your service reminder and your vehicle computers. We also check for any electronic faults logged in the computers of your vehicle, evaluate them and report them to you. Please see our Tech Pages for helpful information and service tips.
    • By having your car serviced at Autohaus Northshore , you will NOT void your Audi, Volkswagen (VW) or Skoda Statutory Warranty. We can service your car from the first service or any subsequent service, without jeopardizing your Manufacturer’s Warranty. We will make sure that any problem with your car that could potentially be covered by warranty, is brought to your attention and advise you on the best strategy to have it repaired under warranty through the Audi, Volkswagen (VW) or Skoda dealerships. We offer an End of Warranty inspection for our customers so they may take advantage of any work that could be carried out within the warranty period. Information provided here is only a summary, there are always variations based on the year and model of your car. The information is based on our experience and shared here to provide the owner with a general understanding of his/her vehicle. Your owner’s manual has a comprehensive description of your individual vehicle’s requirement.
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