Mercedes Benz Service

  • As you know my wife and I picked up her car after A/C repair last Friday. I did not look at it before my wife jumped in and drove it home. Over the weekend I noted it had been freshly washed and the brake dust scrubbed from the wheels. Thank you, this was an unexpected nice touch.

    Gary Cordes
    Mercedes Benz Owner
  • Nigel and his team at Autohaus Northshore have serviced our family’s cars for about 20 years. The cars have included Volvos, Mercedes and also a couple of Japanese cars. Our European cars are generally held for a number of years during which the service ranges from simple pink slip maintenance to more problematic issues such as sourcing parts for older cars. Not only does Nigel ensure excellent customer service through diagnosis to repair but he also provides a level or personal service and advice in terms of which option to take with his emphasis on vehicle safety with some of the more challenging issues that have arisen with our cars. We will be customers for life.

    Owen and Wendy Chew Lee
    Mercedes Benz Owner

Our Mercedes Benz Service

Autohaus Northshore has been servicing a wide range of late and older model Mercedes Benz cars since 1999. We can provide you with the expert technical advise you need for efficient repairs and servicing, across the range, from commercial vehicles to privately owned family vehicles.

We are an award-winning, independent European car workshop, offering European quality repairs and servicing to our customers on the Northshore, Northern Districts and Hills District.

We Are Your Best Alternative to Dealers

If you love your car and want to receive a European car service without the dealer price, then Autohaus Northshore is your solution. By comparison to dealers, Autohaus Northshore can save you up to 30% on the service and repair bill.

Mercedes Benz Service Schedule

Late model Mercedes-Benz service schedules can be confusing to customers because there are up to seven service schedules available (from A to G) and it is not always obvious what is required or what is included in a service. However, with our knowledge and experience in servicing and repairing Mercedes-Benz vehicles, we can work out what is required and provide you with an estimate of the work needed.

Snapshot of the Mercedes Benz Service Schedule

The schedule depends on the model and year of the vehicle.

Time & Mileage Schedule (pre 2009)

  • 15,000 km or 12 months: “A” Service
  • 60,000 km or 4 years: “B” Service
  • Brake fluid replacement every two years.
  • “B” Service. This service generally requires engine air, fuel and pollen filter replaced a transmission service, and fuel filter replacement.

Time & Mileage Schedule (post 2009)

  • Approximately after 2009, Mercedes decided to change their service scheduling to 25,000km or 12 months.
  • Our experience is that most people will reach 12 months before 25,000km a year of driving.
  • Their major “B” service requirements changed depending on the model, petrol, diesel, sedan or SUV. It has become quite complicated, depending on which model you own. However as general rule 50,000km is a major service.
  • However, some petrol models require spark plugs to be replaced every 75,000km. Some transmission services are due at 50,000km and some are due at over 100,000km.
  • Autohaus Northshore is happy to guide you through what your car is due for and when, as this can changed the prices of services dramatically.
  • For low mileage vehicles, we are happy to discuss your service options. However, whilst your vehicle is under warranty, we will follow the service schedule as described by Mercedes-Benz to ensure your warranty is not voided. After that, we consider all aspects of the vehicle’s age and mileage and make recommendations based on that.
  • For older model Mercedes-Benz vehicles which do not have service reminders, we follow the 15,000km or 12 month schedule. They generally have a major service every 60,000kms or four years.

For low mileage vehicles, we are happy to discuss your service options. However, whilst your vehicle is under warranty, we will follow the service schedule as described by Mercedes-Benz to ensure your warranty is not voided. After that, we consider all aspects of the vehicle’s age and mileage and make recommendations based on that.

Older model Mercedes-Benz vehicles which do not have service reminders are similar, following the 15,000km or 12 month schedule. They generally have a major service every 60,000kms or four years.

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